Delivery & Returns
We offer very competitive and fast shipping service. Delivery charges will be calculated as the items are being added to the basket. You can see what the charges are by clicking on the Basket.
We will always aim to get any order out the same day if the order is placed by noon.
Please note we can only offer next day delivery Monday – Thursday (This is never guarunteed) Weekends are excluded- for example if you place an order on Saturday it will be received the following Tuesday (excluding bank holidays). Please note next day delivery is not guarunteed. We use a next Day delivery service however, due to circumstances beyond our control, the couriers can experience delays. Canvas tent shop will not take responsibily for any delays caused by the couriers.
UK Domestic Price
• 1-4 Small items £5.00
• All Bell tents come with free Delivery- 4M Bell tents FREE next day delivery-5M Bell tents Free 48-hour delivery.
· Benches are priced £20.00 per pair and will be delivered within 48 hours (working days)
· Tables- please contact us for delivery options as we will get a competitive quote. These are large and heavy items we will do our best to get the best possible service.
• some canvases are individually priced competitively- E.G – canvas patrol tent @15.00.
When you place an order with us, you will receive a confirmation e-mail immediately to advise we have your order in our system. If you add your mobile number, you will receive mobile updates of your delivery from Parcelforce.
At Canvas Tent shop we strive to give our customers the best possible service. We will try our absolute hardest to get orders to you next day where we possibly can. In some rare cases out of our control we can experience hold ups however this is never longer than 2-3 working days. Please check tracking for more information.
Please note that large orders may need to be sent by pallet rather than courier. Please allow 7 working days for delivery.
Collections can be arranged by appointment please email or phone us to arrange.
Collections available Monday- Friday 9am – 5pm
European and worldwide
For European and worldwide deliveries please contact us by phone or email
telephone 01234 740327
we ask that you do this so we can get the best possible price and delivery service to your destination.
Any defects must be reported within 3 days of receipt of your goods. Returns are to be sent back at your own cost however if deemed as faulty upon inspection, return postage will be refunded. Credits or refunds can only be issued once the goods have been returned and inspected by Canvas Tent Shop. Goods returned that are not deemed as faulty are subject to a re-stocking fee.
Please contact us regarding any returns by email or telephone.