Privacy policy

Privacy Policy

This privacy policy sets out how Thatchreed Limited t/a Canvastentshop uses and protects any information that you give us when you use this website.
Thatchreed is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Thatchreed may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
When you place an order, we will collect the following information:
• Name
• Billing and delivery address
• Contact telephone number
• Email address
What we do with the information we gather
Your information will be used to process your order and allow us to comply with VAT record keeping requirements.
If you have opted in to our email newsletter, we will contact you from time to time with information about our product ranges and special offers. If we contact you by email you will always have the option to instantly unsubscribe from future mailings.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.
We use a secure payment gateway called Sagepay to process payments made online. Sagepay is compliant to PCI DSS Level 1 and your card details are encrypted to ensure the highest level of security. Canvastentshop does not obtain or store your payment details.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
You may request details of the personal information which we hold about you under the General Data Protection Regulations. If you would like a copy of the information held on you please write to us at Thatchreed Limited t/a Canvastentshop, Haynes West End, Bedford, MK45 3QU.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.